Augmenting Human Potential with AI
Zokyo is a Japanese term for "augment". We aim to combine human expertise with AI-powered workflow automation to simplify complexity, eliminate inefficiency, and give businesses the edge in a fast-changing world.
Our Story
Zokyo is built on decades of experience in business transformation. Our expertise spans business process improvement, stakeholder alignment, and the design of solutions that work in real-world environments. We understand the complexity of modern organisations and focus on making change practical, sustainable, and effective.
ABN: 136 881 568 81
ACN: 688 156 881
Our Services
We offer a wide range of services, including:
Business Process Automation
Automate repetitive admin tasks (e.g. data entry, invoice processing, reporting)
AI-enhanced workflow design to reduce duplication and delays
Intelligent integration across existing business systems
AI-Powered Customer Engagement
Smart chatbots and virtual assistants for sales and support
Automated lead qualification and follow-up workflows
Multichannel communication (email, SMS, socials, CRM integration)
Financial & Back-Office Automation
Accounts payable/receivable automation
Expense management and reconciliation
Document classification and compliance checks
Sales & Marketing Automation
AI-driven lead capture and nurturing
Automated campaign workflows
CRM optimisation and data hygiene improvements
Operations & Workflow Optimisation
End-to-end process mapping and redesign
Connecting siloed systems (CRM, accounting, HR, inventory, etc.)
KPI dashboards and real-time performance monitoring
API and no-code/low-code workflow orchestration
Data cleansing and synchronisation across platforms
AI Strategy & Advisory
Process discovery workshops to identify automation opportunities
ROI modelling for AI adoption
Governance, compliance, and change management guidance
See What We've Been Working On
AI- Augmented Business Architecture
A comprehensive toolkit of outputs, artefacts and measurable metrics to drive aligned, efficient and impactful business outcomes for any business, in a top-down approach.
AI-Augmented Portfolio Management
A governance toolkit that translates strategy into execution through clear deliverables, adaptive governance, and actionable metrics — giving leaders the clarity, control, and confidence to drive real value.
Biography
Saji (Matthew) Titus
Saji brings over 25 years of experience in business process improvement, business analysis, business architecture, program management and transformation consulting. He has worked with executives and stakeholders across industries to design and deliver complex solutions that unlock efficiency and drive measurable outcomes.
Over time, Saji saw a recurring challenge: transformation and innovation initiatives often underperform because benefits are poorly defined, measured, or monitored. Too often, governance focuses on producing artefacts that “tick the box,” with outcomes left open to interpretation.
This realisation led him to found Zokyo, where AI is used to bring transparency, consistency, and meaningful metrics to business automation. By combining deep transformation expertise with emerging AI capabilities, Saji helps small and medium businesses cut duplication, streamline workflows, and deliver measurable value with confidence.
Let's get to know each other
Running a small or medium business means juggling too many moving parts. At Zokyo, we help you cut down on repetitive admin, fix disconnected systems, and streamline everyday workflows with AI. The result: less duplication, fewer errors, and more time to focus on growing your business.
Some of our happy clients
We are earning the trust and satisfaction from clients by providing reliable, high-quality service. See what they're saying.